We at Direct2one value the relationship we have with our customers and web site visitors, and are committed to responsible information handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web sites, access our online services, or participate in our online offerings. Therefore, we drafted this corporate online privacy policy to represent Direct2one's general privacy approach to the information practices of our web sites.

Direct2one privacy principles

Our approach to responsible information handling is founded on the basis of the Fair Information Practices, the cornerstone of which is providing notice of our information practices and other privacy aspects in order to allow individuals to make informed decisions regarding personally identifiable information. Furthermore, Direct2one has adopted leading industry practices as set forth by the Online Privacy Alliance, Direct Marketing Association, and TRUSTe.

We have established the following principles that govern our information practices and other privacy aspects of our web sites:

• We provide you notice of our information practices.
• We offer you choices regarding how personally identifiable information you provide us may be used.
• We provide you the opportunity to update or correct the contact information that you have provided us.
• We protect personally identifiable information.
• We provide you with means to contact us about our information practices and other privacy aspects.

We provide you notice of our information practices

When you visit our web sites, information may be requested of you in order for you to participate more fully in our online offerings and services. When we collect information from you, we let you know what is being collected, how it is collected, for what purpose(s) it is collected, and to whom it may be disclosed. We also identify the information that is necessary to fulfill your request. Whenever we request additional or optional information, we mark those as voluntary so that you know it is not required to provide the requested service.

If we change our information handling practices or other privacy aspects, we will post a prominent notice of our homepage those changes on this privacy statement, at least 30 days prior to their the implementation. You will have a choice as to whether or not we use your information in this different manner.

We offer you choices regarding how personally identifiable information your provide us may be used

You may browse our web sites without providing personal information to us. However, if you want to receive or our online products and services, or participate in other online activities (e.g., surveys and contests), we may request that you provide us with information about yourself. Providing this information is optional and not a requirement to visit our sites. When you provide personally identifiable information to us that may be used for secondary purposes (i.e., uses not related to the purpose for which the information was collected), we give you the opportunity to opt-out of such uses.

We strive to provide you the opportunity to update or correct the contact information that you have provided to us

We have a variety of mechanisms for you to modify and update the contact information that you have provided to us and are in the process of developing more mechanisms to update your personal data. When you visit our web sites, we let you know in our privacy statements how you may currently modify the contact information that you have provided.

We protect personally identifiable information

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. Furthermore, we take measures to ensure that the information used to process your request is accurate and current. See our site privacy statements for details about how we protect information.

We provide you with means to contact us about our information practices and other privacy aspects

We are committed to protecting the privacy of our customers and web site visitors. Should you have any questions or concerns about this privacy policy or the practices of our web sites, please contact us at webmaster@direct2one.com

direct2one.com privacy statement

This is a detailed privacy statement that defines information handling and other privacy aspects of the direct2one.com web site and affiliated Direct2one web servers (referred to as the "direct2one.com web site"). It serves as an adjunct to the general policy above which represents our general privacy philosophy and governs all of our web sites. direct2one.com's privacy practices are consistent and compliant with that policy. The following principles govern our information practices and other privacy aspects of our web sites:

Notice of our information practices

direct2one.com provides a variety of online offerings, including information about Direct2one products, programs, and services; the latest promotion, event, training, and company information; and online shopping, registration, technical support, and downloadable software. When you visit direct2one.com, information may be requested of you in order to participate more fully with us. You do not need to provide us personally identifiable information to simply browse our site.

When we ask you to supply information, we use it to serve your request. If the information that you provide may be used for other purposes (e.g., to contact you about other Direct2one products or services or to make you aware of offers from some of our business partners), we provide you notice of such uses with an opportunity not to have personally identifiable information used for those other purposes.

We do not disclose the personally identifiable information that you provide us to third parties, except as necessary to provide the product or service you have specifically requested, such as to a fulfillment vendor that we have contracted with to service our customers on our behalf.

• Purchases. When you purchase a product from us, we request that you provide contact, shipping, billing information, and product information (e.g., product number, quantity, and product type). We use that information to fulfill your order and to give you confirmation that the order has been processed and shipped. We do not disclose your purchase information to third parties, except as it is necessary to provide the product or service that you requested.
• direct2one.com Memberships. Some areas of our web site requires you to be a registered user or a member. We may ask for contact information and perhaps other relevant information, depending on the service. We use this information to provide you the service that you requested. We do not disclose this information to third parties.
• Promotions and Events. We keep you informed of promotions, conferences, seminars, and training offerings, and often provide online registration to these events. To process your registration, we request certain information from you, such as contact information and maybe billing information. We do not provide this information to third parties, except as it is necessary to provide the product or service that you requested.
• Free Software Downloads. When you download software from us, we often request your contact information in order to process your order. We are required by law to identify individuals to comply with certain export regulations. We do not provide this information to third parties except in rare instances if requested by an authorized government agency.
• Subscriptions and Newsletters. We offer you the ability to sign up for the many email newsletters from direct2one.com. These email newsletters are optional and you may unsubscribe at any time, should you decide that you no longer want to receive them.
• Contests and Surveys. From time to time, we may offer our customers and other visitors the option to participate in contests or surveys. If you would like to participate, we may ask you for contact information, preferences, or other information. Such information is used for purposes such as to conduct research, improve our offerings, or award prizes. Our contests may have separate contest rules and we identify how the information that you may supply will be used in each case.
• Mandatory and Optional Information. We may request optional information from you. We request this voluntary information so that we may serve you better (e.g., to provide more tailored products and services to you) and so that we may understand our customers better (e.g., through internal research, data analysis, market research, and product research). If we request this additional information from you, we identify it as optional.
• Information from Other Sources. In our normal course of business, Direct2one may supplement the contact information provided by our customers with information from third party marketing firms. We use the supplemented information (e.g., demographic, census) and other sources to help us better serve our customers, by targeting some of our offers, promotions, sales, and other events to you.
• Electronic Resume Submission. The Direct2one Job Search function of our web sites provides you with information about exciting career opportunities with our company. If you submit your resume electronically we request your contact information, including email address so that we may get in touch with you. We do not use resume information for purposes other than employment considerations.
• Customer Showcase. Customer Showcase provides you the opportunity to share your success story about using a Direct2one product, service, or technology. Information provided by you may be posted on our web site so that others may "see the light." You can submit your experience with Direct2one at: webmaster@direct2one.com.
• Anti-Piracy. The anti-piracy report form provides you with an online means to report suspected piracy violations involving Direct2one software. We request that you provide us a means to contact you should we have follow-up questions, but it is not a requirement for submitting the form. In rare incidences, the personally identifiable information that you provide us may be disclosed to comply with a valid legal process, such as a court order or subpoena.
• Online Technical Support. We offer online technical support to you and in some cases require contact information from you, such as when you are completing a technical support help form. We use the information that you have provided in order to service your request. We do not use this information for other purposes nor do we disclose it to third parties.

Examples about how and why we use some web technologies to help manage our sites

• Cookies. A "cookie" is a name for tokens of information that our web site may provide to your browser, which is used only by our web sites while you are at those sites. direct2one.com uses cookies for a variety of purposes. We use cookies to help us keep track of the items that you place in your shopping cart or to better understand web site usage in the aggregate so that we know what areas of our site users prefer. We use cookies when you register or become a member of one of our online groups to authenticate you and provide you access to those areas of the web site. We also use cookies simplify your data entry for some of our online forms. If you simply want to browse, you do not have to accept cookies from our site. Should you decide, however, that you would like to register and login to special areas of a web site and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send it. Otherwise, you may not be able to participate in certain areas of the web sites. Most browsers are defaulted to accept and maintain cookies.

Some of our business partners use cookies on our site (for example, advertisers). Direct2one has no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

• Web Site Usage Data. With or without cookies, our web site keeps track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand web site usage in the aggregate so that we know what areas of our web site users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual.
• Links to Third Party Sites. Our web sites often provide links to third party web sites, such as those of our business partners and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.

If we change our information handling practices or other privacy aspects, we will post a prominent notice on our homepage outlining the changes at least 30 days prior to their implementation. You will have a choice as to whether or not we may use your information in this different manner.

In rare cases, just like with any company or person, we may need to disclose certain information to comply with a valid legal process, such as a court order, subpoena, or search warrant.

We offer you choices regarding how the personal information you provide us may be used

You may browse our web sites without providing personal information to us. Providing personally identifiable information will enable you to participate more fully in our relationship, but it is not a requirement to simply browse our web site. Occasionally, we may contact you regarding additional Direct2one products or services. We also partner with other companies that have products or services that we feel may be of interest to you. When we may use information for these or other secondary purposes we notify you at the time of collection of these possible uses and provide you the opportunity to opt-out of such uses.

We strive to provide you the opportunity to update or correct the contact information that you have provided us

We are in the process of developing an increased number of mechanisms for you to modify and update the contact information that you have provided to us. Here are some currently available examples of how you may manage your contact information.

• Email Newsletters. Should your email address change, you may manage your subscription by unsubscribing to our newsletter and resubscribing with your new email address.
• Specialized Areas. Specialized Areas. Specialized areas of our web site that require you to register may identify, at the point of collection, the update mechanisms available to you.

We protect personally identifiable information

We recognize industry standards and employ security safeguards to protect information from unauthorized access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit sensitive information, such as credit card information, to us through our web site, we provide you access to our secure server that allows encryption across the Internet. Browsers offer varying degrees of security, particularly in regard to encryption. Even the same version of a browser can come with different levels of encryption. For your protection, make sure your browser is set and configured to support Secure Socket Layer (SSL) 2.0/3.0 and employs 128-bit encryption. All acceptable browsers do provide detailed information on security levels in "Properties" or "Document Information" from the browser's menu bar. See your browser's help or documentation for more information.

We provide you with means to contact us about our information practices and other privacy aspects

If you have questions or concerns regarding this statement, you should contact webmaster@direct2one.com.